Effective Date: 1st September 2024
Denaro Real Estate (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website (“Website”) or interact with us. By accessing or using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following personal information about you:
- Personal Identification Information: Name, email address, phone number, mailing address.
- Property Preferences: Information you provide related to your property interests.
- Financial Information: When relevant, we may collect financial information to support property transactions.
- Technical Information: IP address, browser type, operating system, and browsing history.
- Cookies: Data about your online activities collected through cookies and similar technologies (see section 6 on Cookies).
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To assist you with property searches, sales, lettings, and related real estate services.
- Communication: To contact you with information regarding properties or services you have expressed interest in.
- Marketing: To send you promotional materials about our services if you have opted in to receive such communications.
- Improve Our Website: To analyze trends, monitor user activity, and improve the performance of our Website.
- Compliance: To comply with legal obligations in the UK and UAE.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Where you have provided consent for us to process your data (e.g., for marketing communications).
- Contractual Necessity: Where processing is necessary to perform a contract with you (e.g., property transactions).
- Legitimate Interests: Where we process your data to fulfill our legitimate business interests, provided it doesn’t override your rights.
- Legal Obligation: When processing is necessary to comply with legal obligations in the UK (Data Protection Act 2018) or the UAE (Federal Decree-Law No. 45 of 2021).
4. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party companies who provide services such as IT support, payment processing, or property management on our behalf.
- Business Partners: Developers, real estate agents, or other third parties involved in property transactions.
- Legal Authorities: If required to comply with legal obligations or protect our rights, property, or safety.
- International Transfers: Personal data may be transferred outside of the UK or UAE, but we will ensure that such transfers comply with relevant data protection laws and that adequate protection is in place.
5. Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, secure servers, and limited access to personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our Website uses cookies and similar tracking technologies to collect information about how you interact with our Website. Cookies are small data files stored on your device that help us understand user behavior and improve the user experience.
- Essential Cookies: Necessary for the operation of the Website.
- Performance Cookies: Help us analyze how visitors use the Website.
- Targeting Cookies: Used to deliver relevant advertisements based on your browsing habits.
7. Your Data Protection Rights
Depending on your location, you have the following rights under data protection laws:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Request that we limit the processing of your personal data.
- Right to Object: Object to the processing of your personal data for marketing or other purposes.
- Right to Data Portability: Request that your personal data be transferred to another organization in a structured, commonly used, and machine-readable format.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. We will securely delete or anonymize your data once it is no longer needed.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with:
- The Data Protection Act 2018 and UK GDPR for users accessing the Website from the UK.
- The UAE Data Protection Law (Federal Decree-Law No. 45 of 2021) for users accessing the Website from the UAE. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in the respective jurisdictions.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
London Office:
12 Old Bond Street, Mayfair, London W1S 4PW
Tel: 020 7183 5029
Email: info@denarorealestate.com
Dubai Office:
Level 5, Standard Chartered Building, Opp. Emaar Square, Dubai, UAE, P.O Box 35482
Tel: +97104-313-2424
Email: info@denarorealestate.com